FAQ's

General

You can either call the clinic on 0460 849 798 book online or message on of our social media platforms

Yes, at My Laser you are able to use Zip Pay

Due to our medical grade equipment we do not allow children under the age of 16 years old into the treatment room

Yes, however T+Cs apply so please ask first to avoid disappointment

Yes all prepaid treatments have an expiry date of 18 months 

No, the treatments are only redeemable to the account holder

No, treatments are non refundable please check our clinic policy

Laser Hair Removal

Laser Hair Removal works on all skin types thanks to our Candela Gentle Max Pro machine, however it only works on clients with dark hair. Your technician will be able to assess your hair during a free laser consultation

Our FDA/TGA approved machines can guarantee around 70%-90% reduction in hair growth, individual results may vary depending on different factors that may include, hormonal activity, following aftercare instructions, skin type, hair type and illnesses

  • No waxing, epilating or tweezing 2 weeks prior to the appointment as we need the hair in the follicle for a successful treatment
  • No fake tans
  • No recent sunburn
  • Please shave the area either the night before or the morning of the appointment
  • For face no hair removal prior to appointment so we can see where the hair growth is.

Aftercare for Laser hair removal:

  • No sun exposure
  • Use SPF
  • Apply recommended aftercare gel AM and PM
  • Use recommended exfoliant 1 week after
  • Avoid heat inducing activity for 24 hrs

No, we suggest to wait till after pregnancy as hormonal changes can affect the results please discuss with your doctor if breastfeeding.

Laser Tattoo Removal

Scarring caused by laser tattoo removal is very rare, if you have scarring from when you had the tattoo this scarring will remain but not get any worse

Please make sure the skin is clean and free of any fake tan. If applying numbing cream you should do this 30 mins prior to appointment

  • Use our recommended aftercare gel
  • Please let the area cool down and avoid heat inducing activity for 48 hrs
  • Use SPF nor cover the area when in the sun
  • Cover the area if recommended by your technician

No, we suggest to wait till after pregnancy and breast feeding.